With the rapid advancement of artificial intelligence, coliving operators face both significant opportunities and intricate challenges: how to harness AI for enhanced operational efficiency and deeper personalisation, without diminishing the vital human connections that form the core of shared living environments.

This session delves into the evolving role of AI across the project development and resident lifecycle; from streamlined, automated leasing processes and dynamic pricing models, to predictive maintenance and hyper-personalised service delivery. Concurrently, we will address the potential pitfalls of excessive automation, where efficiency gains might inadvertently compromise community engagement and authentic human interaction.

The future of coliving is poised to be a sophisticated hybrid: a considered orchestration of technology and human service that augments, rather than supplants, the resident experience. This session convenes experts to debate the practicalities of achieving this balance effectively.

What will be covered in this session?

• An overview of emerging AI tools that are transforming operations, leasing strategies, and resident engagement within the coliving sector.
• Case studies illustrating where AI has successfully enhanced efficiency without negatively impacting community cohesion.
• Discussion on the inherent limits of automation: identifying where the human touch remains crucial for fostering meaningful resident experiences.
• Best practices for integrating AI thoughtfully, whilst preserving brand ethos and core social value.